Quit Telling Me What The Problem Is!!

It was a bit of a rude awakening when we were informed that the ranch we had leased, lived on for nearly 25 years, made our homes, and were assured we’d be there forever, was going to be sold. I’ll never forget that day! Interestingly enough, the day before, I had written inside the cover of my Bible: “God, I want everything You have for me, no matter what it costs me.” I had no idea that the very next day He would begin to shift things in such a way that I could clearly see, at least a little of, what the ‘costs’ might be! It was, even more, the challenge because Julie and I had absolutely no back-up plan. As far as we were concerned we were going to raise our kids…..and grow old there. So everything was somewhat in chaos and we had no choice but to put our trust in the Lord.

That was in 1988, and we moved only 30 miles away south of Cheyenne, Oklahoma. I worked several odd jobs for a few months, everything from helping take care of cattle (which I was way familiar with), to some oilfield day work but nothing extremely stable or permanent. I saw an ad in the local paper and went for an interview, took an aptitude test….and was hired on the spot by Edgar Sellers (before he even looked at how I’d done on the test), a great guy who’d be my boss for the next seven years. I started with Western Merchandisers the next week!

The president of the company was John Marmaduke whose, dad, Sam had started the company on a shoestring a generation before. John was a brilliant businessman, in my opinion. He took a fairly small company and procured a contract with Wal-Mart that eventually enabled Western Merchandisers to supply all the music (Vinyl LP’s, 8-Tracks, Cassettes, CDs), all the books, all the computer software and most of the movies for the entire Wal-Mart chain, nationwide. After a few years, Wal-Mart purchased Western Merchandisers for millions.

John was an aggressive guy in our regional meetings. He knew the business and didn’t tolerate amateurism to any degree. Let’s just say he ‘ran a tight ship’! I remember several meetings with sales reps, district managers, and upper-level management when people would start to talk of all the problems out in the field. John would rip into them….no matter what level they were in…..and I can remember him saying more than a few times, “I’m tired of hearing about the problems; Anybody can tell you what the problems are!’, “I want to hear from somebody who has a solution!”

I’ve never forgotten those meetings and what I learned from John. And, it’s true; whether we’re talking about the Federal Government, the Little League Baseball Team, the Chamber for Commerce, your marriage or the Church; just about anybody can tell you what the problem is….you don’t have to be genius to figure that out! There’s just not many out there who are solution minded.

So, quit telling me what the problem is…….I want to hear from somebody who has a solution!

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2 thoughts on “Quit Telling Me What The Problem Is!!

  1. Great thought, Andy. Something my granddaughter and I talked about yesterday. She is a director in a daycare facility, and she’s always complaining that she can’t do what she needs to do because her workers keep calling in “sick.” I finally told her to find a way to “fix” that, because I didn’t want to spend our phone time listening to her problems. God bless, Jean Taylor

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